BREAKING: Two large Exmouth hotels go under due to ‘impact of COVID-19’

  Posted: 22.05.20 at 18:58 by Joseph Bulmer

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Two Exmouth hotels will not be reopening it has been announced this evening as hotel operator Specialist Leisure Group announces it has gone into administration.

The Bay Grand Hotel, operated by Bay Hotels, and The Imperial Exmouth Hotel, operated by Coast & Country Hotels will not be reopening. Both operators belonged to the Specialist Leisure Group.

All tours, cruises, holidays and hotel stays booked with the Specialist Leisure Group have been cancelled and ‘will not be rescheduled’, according to the company’s website.

The website states: “The Specialist Leisure Group entered Administration on 22 May 2020.

“The Specialist Leisure Group operated several businesses that sold holidays and other travel arrangements under the following brand names, which have all ceased to trade, due to the impact of COVID-19.

“All hotels trading as Bay Hotels, Coast & Country Hotels and Country Living Hotels will not reopen.”

All package holiday bookings, including organised tours and cruises, have been cancelled and will not be rescheduled.

The Bay Grand Hotel. Image courtesy of Shearings.

All customers with cancelled package holiday bookings, which include organised travel, are expected to have financial protection.

If you do not have financial protection for your holiday booking, other options to claim may be available to you. The options available to you will depend on your method of payment and insurance cover as outlined below.

Holiday bookings without financial protection may include:

-Self-drive holidays;
-Hotel reservations with Bay Hotels, Coast & Country Hotels and Country Living Hotels;
-Activity only bookings, without organised coach travel; and
-Some Holiday Credit Notes, e.g. those issued for self-drive holidays and hotel breaks cancelled since March 2020.

If you have been affected by the closure of The Bay Grand Hotel or The Imperial Exmouth Hotel and would like to talk about the situation please email: [email protected]

The Imperial Exmouth Hotel. Image courtesy of David Smith.

Nub news has contacted the Specialist Leisure Group for an official statement on the closures here in Exmouth.

Click here, for more detailed information on refunds.

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