Ambulance service asks people to "please consider contacting 111" as higher demand expected

By Will Goddard

18th Apr 2021 | Local News

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is asking members of the public to consider whether making a 999 emergency call is necessary, as they anticipate an increase in demand after the easing of some restrictions.

When the stay-at-home rule was lifted on 29 March, the service saw a notable increase in emergency incidents.

There are currently two numbers people can call: 999, and 111.

But how do I know which number to call?

According to SWASFT:

- 999 should be used to call an ambulance in a medical emergency. For example, the person might be seriously ill, injured, or their life is at risk.

- 111 should be used if there is an urgent medical problem, and you don't know what to do.

Specialist Paramedic Paul Kimberley said: "We've all been through challenging times during the past year. Now we've got freedom to see friends and families safely outdoors, and do some other things.

"If you think you have a medical need, please consider contacting 111, and save the 999 service for life-threatening emergencies."

     

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