Exmouth Natwest branch to close
By Will Goddard
5th Jul 2023 | Local News
Natwest has announced it will close its Exmouth branch on 19 October this year.
The bank said it had seen a 54 per cent decrease in counter transactions for personal customers between 2019 and 2023 in Exmouth.
It added that in 2022 63 per cent of personal customers using the Rolle Street branch also used online banking or its mobile app.
A Natwest spokesperson said: "With the ease of mobile and online banking fewer people are coming into the bank.
"This means we've had to make some tough choices about which can stay open. So, we want to make sure that we keep the branches people are using most.
"We completely understand that online banking isn't right for everyone. Sometimes you want to chat things through with someone.
"We promise that you'll still be able to talk to one of our team either on the phone, by video or in one of our other branches.
"We're also here for anyone who'd like help in getting started with online banking or our app. As well as short, easy-to-follow how-to videos, we run online classes over Zoom. You'll find everything you need to know on our website natwest.com/onlinebanking."
The nearest Natwest bank will be in Exeter after the Exmouth branch closes.
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